Delete your account in the app
You can permanently delete your account and data directly in CLASH. This is the fastest option and takes effect immediately.
Registered account (Google or Apple sign-in)
- Open CLASH.
- On the Home screen, open the hub menu.
- Tap Settings.
- Tap Delete account.
- Confirm. You may be asked to sign in again to verify it is you, then confirm one final time.
Guest session
- Open CLASH.
- On the Home screen, open the hub menu.
- Tap Settings.
- Tap Delete my data and confirm.
Subscriptions: deleting your account does not cancel an active subscription. Cancel it first in the App Store or Google Play so you are not billed again.
Request deletion by email
If you cannot access the app, you can request deletion by email. Send a message from the email address linked to your CLASH account:
ali@demir.pro — subject “Account deletion request”. Include your display name and, if you have one, your username tag.
We may ask you to verify that you own the account. Verified requests are completed within 30 days.
What is deleted
- Your profile: email, display name, username tag.
- Gameplay data: scores, streaks, stats, room participation.
- Social data: friends, friend requests, group challenges you created or joined.
- Entitlements and purchase records on our servers.
- Your analytics identity (PostHog) where applicable.
- Local data on your device: authentication tokens and the offline queue.
What is retained
A limited amount of data may be kept after deletion, then removed or anonymized:
- Purchase and audit records: up to 90 days, for tax and accounting obligations.
- Analytics events: up to 12 months, with periodic cleanup.
- Server logs: per our hosting provider’s retention policy.
Questions
Contact Ali Demir at ali@demir.pro. See also our Privacy Policy for the full data inventory and retention table.